1. Refunds & Returns for Physical Merchandise
This policy applies to all physical products, including t-shirts, caps, and comic books.
- All Sales are Final: All sales of physical products are considered final. We do not accept returns or offer refunds, exchanges, or store credit for a change of mind or any reason other than a damaged or defective item.
- Exceptions for Damaged or Defective Items: We take great care in packaging and shipping your order. However, if your product arrives damaged or is found to be defective, we will offer a replacement or a full refund. You must notify us within 48 hours of receiving the damaged item.
- Reporting a Damaged or Defective Item: To report a damaged or defective product, please contact us at [Your Support Email] with your order number and a clear photo of the item’s condition. We will review your request and guide you on the next steps.
2. Refunds for Digital Products
This policy applies to all digital products, such as magic video tutorials.
- All Sales are Final: Due to the nature of digital products, they cannot be returned or exchanged. Therefore, all sales of digital downloads are final and non-refundable.
- Exception for Technical Issues: If you experience any technical difficulties in accessing or downloading the product, please contact us at [Your Support Email] for assistance. We will work to resolve the issue promptly, or provide a refund if the issue cannot be resolved.
3. Cancellation & Refunds for Event Tickets
This policy applies to all tickets for online and in-person events.
- All Sales are Final: All ticket sales are final and non-refundable. Tickets are valid only for the specified event, date, and time.
- Ticket Transfer: If you are unable to attend the event, you may be able to transfer your ticket to another person. Please contact us at [Your Support Email] to arrange this.
- Event Cancellation by Magician Anchal: If an event is canceled by us for any reason, all ticket holders will be notified via email and will receive a full refund to their original payment method within 7-10 business days.
- No Refunds for No-Shows: No refunds or credits will be issued for “no-shows.”