This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through our website at magiciananchal.com.
1. Information We Collect
To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.
- Order and Event Information: When you make a purchase, our we collect data necessary for the transaction and event management. This includes your name, email address, phone number, billing address, and any specific attendee information you provide.
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
- Contact Forms: If you use a contact form, we collect the data you provide (such as your name and email) for the purpose of responding to your inquiry.
- Cookies: We use cookies to collect information about your browsing behavior, and to provide services such as the shopping cart, to improve your experience.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
- As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.
- If necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases as required by Indian tax law.
- For our legitimate interests, such as to provide and improve our services, if those interests are not overridden by your rights or interests. We use your information to provide the services you requested and to improve our services; and to comply with the WooCommerce and Eventin policies.
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- WooCommerce: We share information with WooCommerce as necessary to provide you with our services and comply with the obligations as set out in the WooCommerce Terms of Service.
- Eventin: We share information with the Eventin plugin to manage event tickets and attendee details as required by the plugin’s functionality.
- Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as payment processors (e.g., Phorepe) and shipping companies (e.g., Delhivery, India Post). We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
5. Your Rights
If you reside in certain territories, you have a number of rights in relation to your personal information.
- You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- You may also have rights to change, restrict our use of, or delete your personal information.
6. Contact Information
For purposes of data protection, the data controller of your personal information is Magician Anchal. If you have any questions or concerns, you may contact us at:
- Email: contact@magiciananchal.com
- Address: I-Block, Sec.14, Hiran Magri, Udaipur, Rajasthan, 313002, India